woRLD tRAvEL AMbASSAdor 2013

Hello u all's .. Salam 1 mAlaysia
Firts Time practical at WoRLD tRAvEL AMbASSAdor seksyen 7 , sHah Alam 2013 ..
part 6 is the intership to continue my studies the cos HOtel & Tourism mAnagement..
OMG..starting 22 april 2013 until 28 August 2013 its the firts time enter the office WTA..actually nervose, scary and others that..you know that how feeling that i can do it the job or not ?? i know that myself very MALU..hehheh..

fuhh..So far ALhAMDULILAH... saya ,izryn and amir masok practical tempat yang sama..so ada la teman gitu citenya..ermmm..walaupun ada teman,.kite kena jgak friendly with others staff.. starting memang kami malu- malu tersipu...huhuhuu...first week,.just kami berkenalan, bersembang3 untuk mengeratkan uhkuwah mabye..syukur kehadrat illahi kerana boss and others staff sempoi , terbaek siut , .hahhahx...awesome !! staff very kind, tunjuk ajar and lawak.. aku hanya insan biasa yang mampu untuk belajar,.dan terus belajar..jikaulau ada kesilapan..tegur la kami,inssalah aku akan buat yang terbaek.. sekarang dah sebulan aku berada di WTA..macam3 yang telah kami belajar, that a  new knowlege and experience,..

 first thing that i can learn about update package,meaning that we are request the CONTRACT RATE 2013/2014 resort..for example., Pangkor Laut Resort..ok korang tak taw kan..macam ne kejenye...simple !! when the resort reply email to Wta..so we must to update their package to know how much the package,price, room rate, and other that.. While not did, we might follow up to call the resort,. when to send email or fax .

Second , we learn the SOTANETWORK.. there are 2 type SOta..this sota usually from customer..customer just to know package inbound and outbound,.their use sota to search package, the price , room rate..that the same upadate package..but difference ...while we should reply email from customer.
Next,sota upadate ..This about key in the package while customer want to watching the website WTA. For example.: baLI Discovery..ok, their should key in nama package,itinerary, price room , picture to promote our product,  its very simple do the job,. their can might learn mire about interesting places .

Third ,CHECK IN HOTEL and resort..ok ,actually this very scary..while terus booking.not cancel it..this job customer want check in hotel ,their should know the time, date,how much person ..fuuhh..actually while calling not pick up..we should calling that..OMg..XSUKE xsuke xsuke..but. we should leran it.ok..tarik nafas, lepaskan semua, sometime sejuk gak tangan aku, mengigil pon ada..tertelan air liur...heheheh ..tapi dah biasa untuk sebulan ni..alhamdulilah..ok gak call2 customer.

Fourth, TICKETING AND ABACUS.. staff baik cuz dengar apa yang kami xphm..well budak practical je pon..heheheh..staff termasuk k.sima, abg ayie, abg azsuat and yong,.this staff..and BOSS En Haffnee and Pn Nadia..ook all the WTA everytime tunjuk ajar., aku selalu bertanye while xpaham apa yang di ajar...biasa la..otak baek kan..hehehe.. WE learn key in VISA, entry for know depat flight one way / return.. date time price.

Fiveth , ACCOUTING. Memang aku minat bidang accounting..dari dulu until now,.but bila keje laen pulak accouting,i learn that from boss en hafnee..wowowowowo dasyat oo..accouting,,byk gila cabang nye..yalh..sale report,invoice, cash book..that same subject while at sekolah and uitm.. but diffrence to key in account.ok.i should to show how to proper the account and done my job on time.their might check up from email..yuhhhhhuuuuuuuu..ok i can do it..bismillahirahmannirohim,.